| Privacy
Policy
ENova Tech Privacy
Policy applies to Personal Information of non-employee Persons who interact
with ENova Tech that is collected, used or disclosed ENova Tech
Non-employee Persons
in this context includes Individuals who are viewers, readers, subscribers,
advertisers, contest participants, forum members, customers, Internet
users who are exposed to the media and e-commerce content of ENova Tech
The ENova Tech Privacy
Policy applies to the management of Personal Information in any form whether
oral, electronic or written. ENova Tech reserves the right to amend this
ENova Tech Privacy Policy from time to time.
The application of
the ENova Tech Privacy Policy is subject to the requirements or provisions
of any applicable legislation, regulations or agreements, or the order
of any court or other lawful authority.
Exclusions from privacy
protection: The ENova Tech Privacy Policy does not impose any limits on
the collection, use or disclosure of the following information by ENova
Tech :
a) Information which is available publicly, such as a Persons name,
address, telephone number and address, when listed in a directory or made
available through directory assistance;
b) Information collected, used or disclosed in the course of journalistic,
literary or artistic activities; or
c) Aggregate information that cannot be associated with a specific person,
such as demographic statistics about ENova Tech customers, or number of
visitors and average time spent on a website.
Purposes for Collection
of Personal Information:
ENova Tech has collected
and collects Personal Information for the following purposes:
a) To establish and maintain responsible commercial relations with Individuals
and to provide ongoing service;
b) To understand Individual needs;
c) To enhance, develop, market or provide products and services; and
d) To meet legal or regulatory requirements, including to protect or defend
a legal interest, and in connection with an actual or possible ENova Tech
corporate re-organization, merger or amalgamation with another entity,
or an actual or possible sale of all or a substantial portion of the assets
of ENova Tech , provided that the Personal Information disclosed continues
to be used by the entity acquiring the information either for evaluation
of the possible transaction, or, on completion of any such transaction,
for the purposes permitted by this Privacy Policy.
As examples of the
above:
i) ENova Tech may
from time to time use a Persons Personal Information to contact
the Person about changes, enhancements or similar notices related to ENova
Tech products and services;
ii) If a Person indicated that they was interested in receiving offers
or information from ENova Tech or certain of our selected sponsors or
advertisers, ENova Tech may send the Person materials about products and
services that ENova Tech feels may be of interest to the Person; and
iii) If a Person enters a contest or other promotion offered on a ENova
Tech website, ENova Tech may, under the rules of the promotion, use the
Persons name and certain other information to administer the promotion,
such as contacting, announcing and promoting the winners of the promotion.
Obtaining Consent:
ENova Tech will make
a reasonable effort to make sure Persons understand how their Personal
Information will be used by eNova Tech. ENova Tech will obtain consent
from Persons before or when it collects or uses the Personal Information.
ENova Tech will not attempt to deceive Persons into giving consent.
A Persons consent
can be express, implied, or given through an authorized representative.
A Person can withdraw consent at any time, with certain exceptions noted
herein. ENova Tech, however, may collect, use or disclose Personal Information
without the Persons knowledge or consent in exceptional circumstances
where such collection, use or disclosure is permitted or as required by
law.
Note: If any Person
has any questions or concerns about ENova Techs privacy practices,
the Person can either:
i) Write to Customer Service - Privacy, ENova Tech, 37 Portchester Gate,
Stillwater Lake, NS, B3Z 1G4; or
ii) Provide information to ENova Tech through the form provided on our
e-mail address.
Refusing or withdrawing
Consent:
Subject to legal and
contractual requirements, a Person can refuse to consent to ENova Techs
collection, use or disclosure of Personal Information about the Person,
or a Person may withdraw the Persons consent to ENova Techs
further collection, use or disclosure of Personal Information at any time
in the future by giving ENova Tech reasonable notice, unless:
i) The consent relates to certain information required for credit approval
which a Person applies for or accepts,
ii) The consent is otherwise required by law or iii) the use or disclosure
is permitted by law or is related to the legal or regulatory requirements
described herein. If a Person refuses or withdraws the Persons consent,
ENova Tech may not be able to provide the Person or continue to provide
the Person with some products, services or information which may be of
value to the Person.
Internet Aspects:
Personal Information
may be collected when a user conducts activities on or related to all
websites of ENova Tech (see ENova Tech Marketing Solutions Sites)
or related to services made available on the ENova Tech Companies Sites.
Although information collected, used or disclosed on the Internet as described
below often does not constitute Personal Information (and to the extent
that such is the case, then the obligations under the ENova Tech Privacy
Policy do not extend to such information), ENova Tech provides the details
below about Internet aspects of ENova Tech services for the purposes of
disclosure.
Internet Protocol
Address (IP Address)
When the users
web browser requests a web page from another computer on the Internet,
it automatically gives that computer the address where it should send
the information. This address is called the computers IP address.
For most users accessing the Internet from a dial-up Internet service
provider (ISP), the IP address will be different every time the user logs
on.
ENova Tech may use
the users IP Address to:
a) Facilitate the diagnosis and remedy of a technical problem reported
by the users or ENova Techs technical team.
b) Display (or allow the display by Third Party advertising providers
of) more appropriate and relevant content and advertising, such as content
and advertising based on the users geographic area.
c) Estimate user traffic from specific countries or organizations. Many
IP addresses are commonly associated with Internet service providers,
universities, or major corporations in specific regions or localities.
Aggregate information derived from IP addresses may also be reported to
advertisers.
Cookies
A cookie is a small
text file, which often includes an anonymous unique identifier, that is
sent to the users web browser from a web sites computers and
is stored on the users computers hard drive. Cookies cannot
be used to run programs or deliver viruses to a users computer.
ENova Tech may use
cookies to:
a) Improve the operation and performance of the ENova Tech services and
to make ENova Tech services easier and more convenient to use. For example,
cookies help ENova Tech provide more personalized services by recalling
user preferences on subsequent visits (e.g. language preference). Cookies
also allow ENova Tech to save passwords and preferences for a user so
that the user will not have to re-enter them on the next visit to a
ENova Tech websites;
b) Measure aggregate user traffic and demographic statistics related to
ENova Tech websites and advertisements (e.g. number of users, average
time spent, average age and similar statistics). This information helps
ENova Tech to better understand when to update, change or offer new services
and provides ENova Tech with details as to the performance of Third Party
advertisements and content. This information may be reported, in aggregate
form only, to ENova Tech s current and prospective sponsors, advertisers
and business partners. No Personal Information will be disclosed in such
reports;
c) Display advertisements. ENova Tech and Third Party advertising providers
may use cookies when serving advertisements on ENova Tech websites. In
some cases, advertisements from Third Party advertisers are delivered
to users (in conjunction with ENova Tech services) by such Third Party
advertisers, or by separately contracted advertising providers on their
behalf, and not by ENova Tech; as such, the Third-party advertisers
use of cookies is subject to their own privacy policies, not the ENova
Tech Privacy Policy, and users should consult the privacy policies of
such Third Party advertisers.
Most browsers are
initially set up to accept cookies. If a user prefers, the user can reset
his/her browser either to notify the user when the user has received a
cookie, or to refuse to accept cookies. The user should understand that
while ENova Tech do not require a user to use cookies, certain ENova Tech
services will not function properly if a user sets his/her browser to
not accept cookies.
Links To Other Sites
And Advertisements
A ENova Tech website
may contain links to other websites and services. While ENova Tech try
to link only to sites and services that share ENova Tech s high
standards and respect for privacy, a user should understand that ENova
Tech is not responsible for the content of, or the privacy practices employed
by, other companies or websites. This ENova Tech Privacy Policy applies
only to the ENova Tech services related to this ENova Tech Privacy Policy.
The majority of the
advertisements which are displayed in connection with ENova Tech services
are served through one or more reputable Third Party advertisement-serving
companies which deliver the advertisements to users in conjunction with
ENova Tech services. For more information about what information is collected
and how information is used by a major Third Party advertising provider
click here.
Additional Information
ENova Tech Companies
automatically collect certain information about the users computer
hardware and software. This information may include: browser type, operating
system type, domain names, access times and referring Web site addresses.
This information is used by ENova Tech to operate the service, to maintain
the quality of the service, and to provide general statistics regarding
use of the ENova Tech Companies Sites.
Certain ENova Tech services may be co-branded and offered in conjunction
with another company. If a user registers for or uses such services, both
ENova Tech and the other company may receive information collected in
conjunction with the co-branded services.
ENova Tech Marketing
Solutions Sites
ajeepthing.com
theonelinemarketingguy.com
thevirtualbookshelf.com
The ENova Tech Privacy Policy in Detail
Definitions
Collection - the act
of gathering, acquiring, recording or obtaining Personal Information from
any source, including third parties, by any means.
Consent - voluntary
agreement with the collection, use and disclosure of Personal Information
for defined purposes. Consent can be either express or implied and can
be provided directly by the Person or by an authorized representative.
Express consent can be given orally, electronically or in writing but
is always unequivocal and does not require any inference on the part of
ENova Tech. Implied consent is consent that can reasonably be inferred
from a Persons action or inaction.
Disclosure - making
Personal Information available to a Third Party.
Individual - an individual
other than an Employee who
(a) Corresponds with ENova Tech , including complaints and including applications
for employment;
(b) Enters an contest or forum sponsored by ENova Tech ; or
(c) Uses, or applies to use, the products or services of ENova Tech .
Person - an Individual.
Personal Information
- information about an identifiable Person, but not:
a) Information that is publicly available, such as a Persons name,
address, telephone number and address, when listed in a directory or made
available through directory assistance;
b) Business-contact information, such as the name, title or business address
or telephone number of an employee of an organization;
c) Information collected, used or disclosed in the course of journalistic,
literary or artistic activities; or
d) Aggregate information that cannot be associated with a specific person,
such as demographic statistics about ENova Tech customers, or number of
visitors and average time spent on a website.
Third Party - a person
other than the Person or his agent, or an organization other than a ENova
Tech .
Use - the treatment,
handling, and management of Personal Information by the ENova Tech .
Principle 1 - Accountability
ENova Tech is responsible
for Personal Information under its control and shall designate one or
more persons who are accountable for ENova Techs compliance with
the following principles.
1.1 Responsibility
for ensuring compliance with the provisions of the ENova Tech Privacy
Policy rests with the senior management of ENova Tech , which shall designate
one or more persons to be accountable for compliance with the ENova Tech
Privacy Policy. Other people within ENova Tech may be delegated to act
on behalf of the designated person(s) or to take responsibility for the
day-to-day collection and processing of Personal Information.
1.2 ENova Tech has designated a Chief Privacy Officer to oversee compliance
with the ENova Tech Privacy Policy. The Chief Privacy Officer can be contacted
at Chief Privacy Officer, 37 Portchester Gate, Stillwater Lake, Nova Scotia,
B3Z 1G4.
1.3 ENova Tech is responsible for Personal Information in its possession
or control, including information that has been transferred to a Third
Party for processing. ENova Tech shall use appropriate means to provide
a comparable level of protection while information is being processed
by a Third Party (see Principle 7).
1.4 ENova Tech has implemented policies and procedures to give effect
to the ENova Tech Privacy Policy, including:
a) Implementing procedures to protect Personal Information and to oversee
ENova Techs compliance with the ENova Tech Privacy Policy;
b) Establishing procedures to receive and respond to inquiries or complaints;
c) Training and communicating to staff about ENova Techs policies
and practices; and
d) Developing public information to explain ENova Techs policies
and practices.
Principle 2 - Identifying Purposes for Collection of Personal Information
ENova Tech has collected and collects Personal Information for the purposes
set out below, and shall identify the purposes for which Personal Information
is collected at or before the time the information is collected.
2.1 ENova Tech has
collected and collects Personal Information for the following purposes:
a) To establish and maintain responsible commercial relations with Individuals
and to provide ongoing service;
b) To understand Individual needs;
c) To develop, enhance, market or provide products and services;
d) To meet legal or regulatory requirements, including to protect or defend
a legal interest, and in connection with an actual or possible ENova Tech
corporate re-organization, merger or amalgamation with another entity,
or an actual or possible sale of all or a substantial portion of the assets
of ENova Tech , provided that the Personal Information disclosed continues
to be used by the entity acquiring the information either for evaluation
of the possible transaction, or, on completion of any such transaction,
for the purposes permitted by this Privacy Policy.
As examples of the above:
i) ENova Tech may from time to time use a Persons Personal Information
to contact the Person about changes, enhancements or similar notices related
to ENova Tech products and services;
ii) If a Person indicated that he/she was interested in receiving offers
or information from ENova Tech or certain of our selected sponsors or
advertisers, ENova Tech may send the Person materials about products and
services that ENova Tech feels may be of interest to the Person; and
iii) If a Person enters a contest or other promotion offered on a ENova
Tech website, ENova Tech may, under the rules of the promotion, use the
Persons name and certain other information to administer the promotion,
such as contacting, announcing and promoting the winners of the promotion.
Further references to identified purposes mean the purposes
identified in this Principle 2.
2.2 ENova Tech shall specify orally, electronically or in writing the
identified purposes to the Person at or before the time Personal Information
is collected. Upon request, persons collecting Personal Information shall
explain these identified purposes or refer the Person to a designated
person within ENova Tech who shall explain the purposes.
2.3 Unless required by law, ENova Tech shall not use or disclose, for
any new purpose, Personal Information that has been collected without
first identifying the new purpose and obtaining the consent of the Person.
Principle 3 - Obtaining Consent for Collection, Use or Disclosure of Personal
Information
The knowledge and consent of a Person are required for the collection,
use or disclosure of Personal Information, except where inappropriate.
3.1 Generally, ENova
Tech shall seek consent to use and disclose Personal Information at the
same time it collects the information. However, ENova Tech may seek consent
to use and disclose Personal Information after it has been collected but
before it is used or disclosed for a new purpose.
3.2 In obtaining consent, ENova Tech shall use reasonable efforts to ensure
that a Person is advised of the identified purposes for which Personal
Information will be used or disclosed. Purposes shall be stated in a manner
that can be reasonably understood by the Person.
3.3 ENova Tech will require Individuals to consent to the collection,
use or disclosure of Personal Information as a condition of the supply
of a product or service only if such collection, use or disclosure is
required to fulfill the identified purposes.
3.4 In determining the appropriate form of consent, ENova Tech shall take
into account the sensitivity of the Personal Information and the reasonable
expectations of the Persons.
3.5 In general, the use of products and services by an Individual constitutes
implied consent for ENova Tech to collect, use and disclose Personal Information
for all identified purposes.
3.6 An Individual may withdraw consent at any time, subject to legal or
contractual restrictions and reasonable notice. Individuals may contact
ENova Tech for more information regarding the implications of withdrawing
consent.
3.7 In certain circumstances Personal Information can be collected, used
or disclosed without the knowledge and consent of the Person. For example,
ENova Tech may collect or use Personal Information without knowledge or
consent if it is clearly in the interests of the Person and consent cannot
be obtained in a timely way, such as when the Person is a minor, seriously
ill or mentally incapacitated.
ENova Tech may also collect, use or disclose Personal Information without
knowledge or consent if seeking the consent of the Person might defeat
the purpose of collecting the information such as in the investigation
of a breach of an agreement or a contravention of a federal, state or
provincial law.
ENova Tech may also use or disclose Personal Information without knowledge
or consent in the case of an emergency where the life, health or security
of an individual or property is threatened.
ENova Tech may disclose Personal Information without knowledge or consent
to collect a debt, to comply with a subpoena, warrant or other court order,
or as may be otherwise related to the legal or regulatory requirements
described herein.
Principle 4 - Limiting Collection of Personal Information
ENova Tech shall limit the collection of Personal Information to that
which is necessary for the purposes identified by ENova Tech .
ENova Tech shall collect Personal Information by fair and lawful means.
4.1 ENova Tech collects
Personal Information primarily from Individuals.
4.2 ENova Tech may also collect Personal Information from other sources
including credit bureaus, employers or personal references, or other third
parties that represent that they have the right to disclose the information.
Principle 5 - Limiting Use, Disclosure and Retention of Personal Information
ENova Tech shall not use or disclose Personal Information for purposes
other than those for which it was collected, except with the consent of
the Person or as required by law. ENova Tech shall retain Personal Information
only as long as necessary for the fulfillment of the purposes for which
it was collected.
5.1 In certain circumstances
Personal Information can be collected, used or disclosed without the knowledge
and consent of the Person. (See Principle 3.7)
5.2 In addition, ENova Tech may disclose a Persons Personal Information
to:
a) Another person for the development, enhancement, marketing or provision
of any of the products or services of ENova Tech ;
b) A person who, in the reasonable judgment of the ENova Tech , is seeking
the information as an agent of the Person;
c) Any ENova Tech to permit the provision of services requested by the
Person, and
d) A Third Party or Third Parties, where the Person consents to such disclosure
or disclosure is required by law.
5.4 Only those Employees of ENova Tech who require access for business
reasons, or whose duties reasonably so require, or properly designated
representatives of ENova Tech , are granted access to Personal Information
about Individuals.
5.5 ENova Tech shall keep Personal Information only as long as it remains
necessary or relevant for the identified purposes or as required by law.
Depending on the circumstances, where Personal Information has been used
to make a decision about a Person, ENova Tech shall retain, for a period
of time that is reasonably sufficient to allow for access by the Person,
either the actual information or the rationale for making the decision.
5.6 ENova Tech shall maintain reasonable and systematic controls, schedules
and practices for information and records retention and destruction which
apply to Personal Information that is no longer necessary or relevant
for the identified purposes or required by law to be retained. Such information
shall be destroyed, erased or made anonymous.
Principle 6 - Accuracy of Personal Information
Personal Information shall be as accurate, complete and up-to-date as
is necessary for the purposes for which it is to be used.
6.1 Personal Information
used by ENova Tech shall be sufficiently accurate, complete and up-to-date
to minimize the possibility that inappropriate information may be used
to make a decision about a Person.
6.2 ENova Tech shall update Personal Information about Persons as and
when necessary to fulfill the identified purposes or upon notification
by the Person.
Principle 7 - Security Safeguards
ENova Tech shall protect Personal Information by security safeguards appropriate
to the sensitivity of the information.
7.1 ENova Tech shall
protect Personal Information against such risks as loss or theft, unauthorized
access, disclosure, copying, use, modification or destruction, through
appropriate security measures. ENova Tech shall protect the information
regardless of the format in which it is held.
7.2 ENova Tech shall protect Personal Information disclosed to third parties
by contractual agreements stipulating the confidentiality of the information
and the purposes for which it is to be used.
7.3 All employees of ENova Tech with access to Personal Information shall
be required as a condition of employment to respect the confidentiality
of Personal Information.
Principle 8 - Openness Concerning Policies and Practices
ENova Tech shall make readily available to Persons specific information
about its policies and practices relating to the management of Personal
Information.
8.1 ENova Tech shall
make information about its policies and practices easy to understand,
including:
a) The title and address of the person or persons accountable for the
compliance with the ENova Tech Privacy Policy and to whom inquiries or
complaints can be forwarded;
b) The means of gaining access to Personal Information held by ENova Tech
; and
c) A description of the type of Personal Information held by ENova Tech
, including a general account of its use.
8.2 ENova Tech shall make available information to help Persons exercise
choices regarding the use of their Personal Information.
Principle 9 - Access to Personal Information
ENova Tech shall inform a Person of the existence, use and disclosure
of his or her Personal Information upon request and shall give the Person
access to that information.
A Person shall be able to challenge the accuracy and completeness of the
Personal Information and have it amended as appropriate.
9.1 Upon request,
ENova Tech shall afford to a Person a reasonable opportunity to review
the Personal Information in the Persons file. Personal Information
shall be provided in understandable form within a reasonable time and
at minimal or no cost to the Person.
9.2 In certain situations, ENova Tech may not be able to provide access
to all of the Personal Information that they hold about a Person. For
example, ENova Tech may not provide access to information if doing so
would likely reveal Personal Information about a Third Party or could
reasonably be expected to threaten the life or security of another person.
Also, ENova Tech may not provide access to information if disclosure would
reveal confidential commercial information, if the information is protected
by solicitor-client privilege, if the information was generated in the
course of a formal dispute resolution process, or if the information was
collected in relation to the investigation of a breach of an agreement
or a contravention of a federal or provincial law, or if the information
was collected as part of journalistic, literary or artistic activities.
If access to Personal Information cannot be provided, ENova Tech shall
provide the reasons for denying access upon request.
9.3 Upon request, ENova Tech shall provide an account of the use and disclosure
of Personal Information and, where reasonably possible, shall state the
source of the information. In providing an account of disclosure, ENova
Tech shall provide a list of organizations to which it may have disclosed
Personal Information about the individual when it is not possible to provide
an actual list.
9.4 In order to safeguard Personal Information, an individual or employee
may be required to provide sufficient identification information to permit
ENova Tech to account for the existence, use and disclosure of Personal
Information and to authorize access to the individuals file. Any
such information shall be used only for this purpose.
9.5 ENova Tech shall promptly correct or complete any Personal Information
found to be inaccurate or incomplete. Any unresolved differences as to
accuracy or completeness shall be noted in the Persons file. Where
appropriate, ENova Tech shall transmit to third parties having access
to the Personal Information in question any amended information or the
existence of any unresolved differences.
9.6 A Person can obtain information or seek access to his or her Personal
Information by contacting a designated representative at ENova Tech principal
office.
9.7 An employee can obtain information or seek access to his or her Personal
Information by contacting his or her immediate supervisor within ENova
Tech .
Principle 10 - Challenging Compliance
A Person shall be able to address a challenge concerning compliance with
the above principles to the designated person or persons accountable for
the compliance of ENova Tech with the ENova Tech Privacy Policy.
10.1 ENova Tech shall
maintain procedures for addressing and responding to all inquiries or
complaints from Persons about ENova Techs handling of their Personal
Information. If any Person at any time has any questions or concerns about
ENova Techs privacy practices, the Person can either:
i) Write to:
Customer Service - Privacy, ENova Tech
ATT: Privacy
12215 NE 105th St.
Kirkland, WA
98033
or
ii) Provide information to ENova Tech through our e-mail address.
10.2 ENova Tech shall inform Persons about the existence of these procedures
as well as the availability of complaint procedures.
10.3 The person or persons accountable for compliance with the ENova Tech
Privacy Policy may seek external advice where appropriate before providing
a final response to individual complaints.
10.4 ENova Tech shall investigate all complaints concerning compliance
with the ENova Tech Privacy Policy. If a complaint is found to be justified,
ENova Tech shall take appropriate measures to resolve the complaint including,
if necessary, amending its policies and procedures. A Person shall be
informed of the outcome of the investigation regarding his or her complaint.
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